Q: How to delete an account?
A: Click on Account-Security-delete Account-Account Deletion-Delete confirm.
Please Note:
- This account will never be retrieved
- After deleting the account, your wallet and assets, cards, and transaction records related to cards will be permanently deleted.
- Before deleting the account, please make sure you have withdrawn all assets. If there are any assets left in the wallet at the time of account deletion, it will be considered as you relinquishing the ownership of the remaining assets.
- After deleting your account, the cards you purchased will no longer be usable.
- Once the account is deleted, no refunds will be received.
- You have a 15-day period to withdraw the account cancellation request. If you log in again within 15 days after canceling, the request will be revoked, and the account will return to normal.
Q: After deleting my account, can I still receive refunds for AliExpress orders?
A: After deleting the account, refunds cannot be received.
Q: Can the 15-day withdrawal period be skipped?
A: The 15-day withdrawal period is a rule set that considers customer needs and cannot be skipped or changed.
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