Why does my account show sufficient total balance, but the available balance is 0? Alice February 04, 2024 08:36 Updated It's generally because you have set the currency with a balance to the disabled currency list. Please check and modify the settings in Payment Settings-Payment Priority Order. Related articles How long is the card valid for, and is there a charge for replacing the card after it expires/do I need to reapply for a card after it expires? Are there transaction fees when using the RedotPay card? How long does it take for a refund to be credited to my account if the order is refunded or the ATM withdrawal was unsuccessful? Why is my money deducted when my transaction was declined? Is there a minimum deposit limit on the platform? Comments 0 comments Article is closed for comments.